Online Music Therapy

Natalie Oliveri Music Therapy is a leader in music therapy via Telehealth in Adelaide and has provided online music therapy sessions since early 2018 to ensure rural and remote families can access Music Therapy in areas where no registered Music Therapists are available.

There is abundant research and growing evidence demonstrating that therapy delivered online can be just as effective as face to face delivery. I see it as a viable option and hope it can assist you to access meaningful therapy.

Telehealth Music Therapy Frequently Asked Questions (FAQs)

What is Telehealth?

Telehealth is health provided via online or virtual means. This is sometimes referred to as teletherapy or telepractice. Essentially, instead of your music therapist visiting you in home or at the clinic, they visit you via your electronic device such as an iPad, phone or computer.

Why Telehealth?

Some health users are in remote or regional locations and require alternative means of communication or consultancy to bridge the gap. Telehealth can connect specialists to the people wanting to access services. Telehealth has been used successfully in other music therapy contexts in the past with good success.

As of March 2020, Telehealth was necessary to comply with social distancing and Government regulations in line with the COVID-19 pandemic. Natalie Oliveri Music Therapy broadened Telehealth services to continue to provide services during this time.

What does it cost?

Telehealth is charged as the same hourly rate as face-to-face music therapy sessions. A minimum charge will be incurred for music therapy Telehealth sessions. During the first 1-2 sessions, the music therapist will determine if:

  • Telehealth is a viable option for the participant, and;

  • if the session time could be reduced or if it will remain the same.

Do I still get charged the usual fee if I have issues with technology?

This will be at the discretion of the therapist and will be considered on a case-by-case basis. The therapist will certainly be lenient with initial teething issues, however a minimum session fee and the cancellation policy will still apply.

Will this work for me?

Telehealth will not work for everyone and this will be assessed in consultation with individual participants based on their access to technology, their clinical goals and the nature of the person themselves.

How do I explain Telehealth to my child?

Our colleagues at Halcyon Music Therapy have created a social story. Please consider the age of your child before using this with them. Many children are familiar with watching music videos or shows on YouTube and they may surprise you with their ability to engage with the therapist on screen.

Will my privacy be protected and how do we connect?

Natalie Oliveri Music Therapy uses an online Telehealth platform through her secure clinical patient management system called Cliniko. It is secure and easy to use. You will receive a link to use with your booking confirmation sent to you via email

My child doesn’t keep still, how will you make this work?

Natalie Oliveri Music Therapy will work collaboratively and creatively with you to engage your child. Your assistance will be required, similarly to the way we work in some face-to-face sessions. Telehealth sessions rely on the support provided by the parent or caregiver, who may need to engage more to assist the facilitation of the therapy.

We don’t have any instruments – does that matter?

No, not at all. This is a time to be innovative and creative and we can find many different ways to improvise.

Can I take video recordings?

Due to confidentiality and copyright laws clients may not permitted to record online music therapy sessions.

FAQ developed with Halcyon Music Therapy (WA). Used with permission March 2020